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Infrastructure Design and Implementation

- Network Architecture: Design and implementation of LAN, WAN and
Wi-Fi networks optimized for high performance and scalability.
- Data Centers: Planning, design and deployment of physical and virtualized data centers.
- Hybrid Cloud and Multicloud: Design of hybrid infrastructures (on premise + cloud) and multicloud (AWS, Azure, Google Cloud).
- Virtualization: Implementation of virtualization solutions (VMware, Hyper-V, KVM) for servers and desktops
- Server Administration: Management of physical and virtual servers (Windows, Linux, Unix).
- Proactive Monitoring: Use of tools such as Nagios, Zabbix or PRTG to monitor infrastructure performance.
- Network Management: Configuration and maintenance of routers, switches, firewalls and VPNs.
- Patches and Updates: Application of security patches and software and hardware updates.
​Infrastructure Management and Administration

​Computer Security

​- Cybersecurity: Implementation of firewalls, IDS/IPS (Intrusion Detection and Prevention Systems) and SIEM (Security Information and Event Management).
- Backup and Recovery: Design of backup strategies (incremental, differential, mirror) and disaster recovery plans (DRP).
- Security Audits: Vulnerability assessment and compliance with regulations (ISO 27001, GDPR,
PCI-DSS).
- Data Protection: Data encryption, access management and security policies.
- Storage Solutions: Implementation of SAN (Storage Area Network) and NAS (Network Attached Storage).
- Database Management: Database administration (SQL, Oracle, MongoDB) and query optimization.
- Big Data: Infrastructure for processing and storing large volumes of data.
Data Storage and Management

Cloud Computing

- Cloud Migration: Planning and executing on-premise infrastructure migrations to the cloud.
- Cloud Service Management: Resource management in AWS, Azure, Google Cloud, and other providers.
- Cloud Cost Optimization: Analysis and adjustment of resources to reduce costs in the cloud.
- Containers and Kubernetes: Implementation of Docker and Kubernetes-based solutions for container orchestration.
​- 24/7 Support: Remote and on-site technical assistance to resolve incidents.
- Preventive Maintenance: Periodic hardware and software reviews to avoid failures.
- Incident Management: Use of tools such as ServiceNow or Jira for ticket management.
​Technical Support and Maintenance

Automation and DevOps

- Process Automation: Creation of scripts (Bash, PowerShell, Python) for repetitive tasks.
- Infrastructure as Code (IaC): Use of tools such as Terraform, Ansible, or Puppet to manage infrastructure programmatically.
- Continuous Integration/Continuous Deployment (CI/CD): Implementation of pipelines for application development and deployment.
​- Infrastructure Audits: Evaluation of the current state of the infrastructure and recommendations for improvement.
- Capacity Planning: Analysis of growth and scalability of the infrastructure.
- Digital Transformation: Advice on the adoption of emerging technologies (IoT, AI, Blockchain).
​IT Consulting and Strategy

Specialized Services

​- Unified Communications: Implementation of VoIP, video conferencing and unified messaging solutions.
- Enterprise Mobility: Mobile Device Management (MDM) andBYOD (Bring Your Own Device) solutions.
- IoT (Internet of Things): Infrastructure to connect and manage IoT devices.
- Technical Training: Courses and workshops for IT teams on new technologies and tools.
- Recovery Drills: Training in disaster recovery plans.
Training and Coaching
